Most of my career have written task-oriented programmer guides for software developer toolkits/APIs/4GLs. Toolkits have integrated with a variety of languages, from C++ and C# to JavaScript to Visual Basic .NET. | |
In addition to programmer and application developer guides, also write hardware and software installation guides, user and operator guides, admin guides, API reference guides, network configuration guides, user/reference HTML Help, and quick references. In addition, write cross-functional materials such as technical briefs, white papers and data sheets, sales training materials, marketing requirements, and functional specs. |
|
Products documented include speech recognition systems for medical and non-medical applications, security systems, workflow process management systems, semiconductor manufacturing systems, and commercial HVAC management systems. | |
Alongside developing complex documentation sets, have led writer seminars on developing programmer documentation, developed training materials for toolkits, and managed/trained documentation writing and localization groups as well as engineering writers. Developed a glossy bi-monthly HVAC technical journal from scratch, then hired an applications engineer to take over the project. Published independent articles on HVAC theory. | |
Program sample code in C/C++/C#, JavaScript, Visual Basic .NET, 4GLs, object model APIs, proprietary SDKs; develop templates and graphics, develop HTML manually as well as with tools. FrameMaker, IXGen, Acrobat/PDF, RoboHelp HTML, XML, Flare, SnagIt, Paint, PaintShopPro, Visio. SQLplus, SQL Server, Windows XP, Linux, Unix. |
|
|
2000-Present. Technical Writer, Consultant, and Business Manager
Sessions Technical Services/Hudson, NH 03051.
Plan, write, and produce technical documentation for various small company clients, including speech recognition software toolkit developers, security applicance developers, manufacturing product lifecycle management companies, and semiconductor manufacturing software developers. Assess documentation needs, write proposals, obtain agreements, and execute plans. Prepare/present training seminars and design small web sites and marketing materials. Clients include:
KGR Tech Services/Windham, NH 03087
Develop test and release procedure documents for embedded Global Positioning System software. Work closely with test and development engineers/managers using FNOS operating system, CANtech CAN networking and software test tools, and SiRFDemo and SiRFgraf software test tools. Also work with live vehicle test team at client company. Develop documents under tight deadline pressure.
Nuance Communications/Burlington, MA 01803.
Plan, write, and produce Programmer Guides, Installation Guides, and HTML Help files for Dragon SDK Client, PowerScribe APIs, and PowerScribe SDK speech recognition and automated medical transcription system toolkits.
Sigma Security/Chelmsford, MA 018243.
Plan, write, and produce user documentation and marketing materials for antihacker and security appliances. Also develop market requirements and work with engineering management to develop functional specs.
Infor (formerly Formation Systems)/Westboro, MA.
Develop training seminar on how to write programmer guides/present to team of writers at manufacturing product lifecycle management software company.
Brooks Automation, Inc./Chelmsford, MA 01824.
Plan, write, and produce training materials for semiconductor manufacturing software.
1995-2000. Principal Technical Writer/Documentation Leader.
Brooks Automation/Chelmsford, MA 01824.
Planned, wrote, and produced PDF files/WinHelp for Windows- and UNIX-based client/ server factory automation software, including finite state machine developer toolkit, object model, service development kit, server development toolkit, and 4GL programming language. Embedded documentation in the product. Developed schedules for multi-writer projects. Worked on three major products over five years.
1989-1995. Principal Technical Writer/Documentation Manager.
Andover Controls Corporation/Andover, MA 01810.
Established Doc Department within Engineering. Selected FrameMaker publishing system. Researched, planned, and wrote all initial documentation for Andover's line of networked, PC-based HVAC control, process control, and security systems. Updated and maintained that doc for six years.
|
|